To a talented developer supporting legacy code just isn’t “sexy”. Most software developers would rather be exercising their creativity by designing and developing new software using the very latest tools and techniques than supporting ‘old’ solutions which creates a long term challenge.
Perhaps you have an individual member of staff who has created a clever software solution to help them in their daily tasks – such as a complex Excel spread sheet held together with hundreds of macros, or an Access database.
What’s the impact to your business if that key individual was no longer available?
Over the years we have evolved a number of successful engagement models which mitigate the business risk and allow us to take over the support and continued development in such scenarios.
The quality of our staff means we ramp up rapidly on unfamiliar systems and provide helpful, thorough and highly responsive software support from the moment of handover. Our emphasis on quality means we always leave your codebase in a better state than we found it. This increases the quality of your software and reduces your costs over time.
We, at TCB Consulting and Ascent, have a diverse set of client who have moved their software support to us and we have now built a support structure as well as mature procedures to handle your core systems.